Voice AI can slip up when it misunderstands details or guesses without solid...

https://wiki-view.win/index.php/How_Many_Times_Should_a_Voice_Bot_Retry_Authentication_Before_Handoff%3F

Voice AI can slip up when it misunderstands details or guesses without solid data, leading to wrong answers. A simple way to catch these errors? Use readbacks for critical info like order IDs—have the system repeat them aloud for confirmation