Voice AI can miss the mark with answers when it mishears or guesses too much....

https://www.fastbookmarks.win/voice-ai-can-slip-up-when-it-guesses-order-details-or-misunderstands-requests

Voice AI can miss the mark with answers when it mishears or guesses too much. To catch errors early, one smart tactic is adding a simple readback of order IDs—having the system repeat them aloud lets customers confirm details right away