Listen without rushing to fix things. Ask what would help today, and offer one...

https://milasinspiringthoughts.zenbloomer.com/posts/what-questions-should-families-ask-a-treatment-center-in-georgia

Listen without rushing to fix things. Ask what would help today, and offer one step, like joining them for a call. Try: “I’m here, and we can take this one step at a time.” Set kind boundaries. Support may take more than one conversation.