Listen first and ask what would help today. Offer one small step, like sitting...

https://sticky-wiki.win/index.php/What_Should_I_Ask_About_a_Treatment_Program_Schedule%3F

Listen first and ask what would help today. Offer one small step, like sitting nearby during a call. You could say, “I care. Want me to stay while you call?” Respect their pace and set boundaries around what you can give. Keep checking in