If you’re still losing cases to voicemail after hours, your intake process...

https://bizzmarkblog.com/which-legal-answering-services-are-actually-24-7-and-why-after-hours-matters-more-than-you-think/

If you’re still losing cases to voicemail after hours, your intake process needs an audit. Relying on an answering service is a smart move, but only if they actually know how to use your firm’s specific intake scripts