Getting a bad review removed from your Google Business Profile is never a...

https://wiki-square.win/index.php/Can_I_Get_a_Google_Review_Removed_for_Harassment_or_Threats%3F

Getting a bad review removed from your Google Business Profile is never a guarantee, but it is possible if the content violates Google’s policies. While outcomes vary based on the specific circumstances, your best defense is thorough documentation